Star Ratings

Star ratings are used to symbolise the overall quality, level of service, food standard and range of facilities available in any given property.

The criteria applied within each country will vary depending on the specific requirements established by the relevant issuing body but the below outlines will give a general understanding of what can typically be expected within each banding.

	Majority will be small, independently owned properties. There is likely to be a limited range of meals and facilities.
	Varying from small to medium sized properties offering more extensive facilities. Reception and staff will aim for a more professional presentation than at one star level and a wider range of services, including food and drink is likely to be found . Some rooms may be provided with en-suite facilities but this is not guaranteed.
	Hotel properties will usually be of a size to support higher staffing levels and with a greater quality and range of facilities. Reception and public areas will be more spacious. All bedrooms should come with en-suite facilities and room service may be available.
	At this level there should be a noticeable difference in the degree of quality in the furnishings, dcor and equipment. Bedrooms are usually more spacious than those found in lower starred properties. Services such as porterage, 24-hour room service, laundry and dry cleaning may be available.
	These properties should provide spacious and luxurious accommodation throughout the Hotel. Formal service and flawless attention to the guest's requirements should be provided.